Health And Wellness


Care Management & Decision Support

Personal Health Support 2.0

Personal Health Support 2.0 is a proactive care management solution designed to improve employee health and drive down benefit costs.  It addresses 50+ conditions and provides outreach to 100% of the members in an employer’s population who have identified gaps in care. Available to groups 750+ ASO only.

Standard Care Coordination

Standard Care Coordination (SCC) provides members who are facing a health situation with much needed support through health care professionals, clinical programs and information. Standard Care Coordination encourages wise health care decisions by providing employees with expert advice and clinical resources.

24-Hour Health Concierge

UnitedHealthcare NurseLineSM is a 24/7 health advocacy solution. It delivers greater value than typical triage-only services through increased program referrals, a unique call-back model, member engagement techniques and more. Members are connected with a single point of contact, a health care expert, who guides them to the right resources.

View All

Disease and Complex Condition Management

Cancer Resource Services

Cancer Resource Services offers information and member assistance through a team of experienced cancer nurse consultants. They are available to help individuals understand their own or a loved one’s cancer diagnosis, its implications and possible treatments. Availble for ASO only.

Congenital Heart Disease Resource Services

Congenital Heart Disease Resource Services allows access to the nation’s top Congenital Heart Disease centers and provides extensive information to patients to assist them in selecting a center for their care.

Kidney Resource Services

The Kidney Resource Services Program provides information to educate and guide members to top performing dialysis clinics and reduce End Stage Renal Disease (the final stage of Chronic Kidney Disease) -related medical expenses.  The program provides a comprehensive set of services through a team of specialized nurses who help patients make informed treatment decisions and improve their health care experiences.

View All

Wellness Management

QuitPower

QuitPower is our tobacco cessation program. QuitPower provides members with an effective means to quit tobacco and improve their health care through a personalized program, a dedicated wellness coach and Nicotine Replacement Therapy (NRT) if needed. The program focuses on specific measurable and attainable goals, such as establishing a quit date and avoiding triggers that lead to tobacco use. Available for groups 750+ ASO only.

Healthy Back Program

The Healthy Back Program targets members with low back pain, the largest musculoskeletal health care cost category. It can help deliver substantial savings by improving self-care and care-seeking patterns for individuals with recurring and chronic back conditions. Available for groups 750+ ASO only.

Standard Wellness Coaching

Standard Wellness Coaching is a lifestyle program that supports and reinforces changes to help improve weight, stress management, exercise, nutrition, tobacco cessation, heart health and diabetes. The objectives of Standard Wellness Coaching are to help members identify behaviors that need to be changed, set personalized goals and focus on correction of those behaviors. Available for groups 750+ ASO only.

View All

Incentive Programs

Health Rewards

Health Rewards is a modular incentive program for employers to improve employee participation in, and completion of, various wellness and clinical programs that ultimately lead to adoption of desired healthy behaviors as a way of life. Available for groups 750+ ASO only.

Consumer Engagment/Activation

Health Rewards

Health Rewards is a modular incentive program for employers to improve employee participation in, and completion of, various wellness and clinical programs that ultimately lead to adoption of desired healthy behaviors as a way of life. Available for groups 750+ ASO only.

Health and Wellness Website

The Health and Wellness tab located on myuhc.com is a new life style approach to health—designed to connect members with evidence-based health content, online health programs, health tools and trackers—with the goal of empowering them to take healthy action. It integrates all health activities, from onsite wellness events to phone-based wellness coaching, and engages members through incentive programs or inspirational messages.

myHealthcare Cost Estimator

myHealthcare Cost Estimator is available to UnitedHealthcare members at no additional cost. When you are able to get information based on your individual plan, you'll have the knowledge to better understand your choices and be in greater control of your health care. View demo and video

Womens Reproductive Health

Healthy Pregnancy Program

The Healthy Pregnancy Program is a personalized maternity wellness program that provides members with additional support and education throughout their pregnancy. We work closely with expectant mothers to identify potentially high-risk pregnancies, refer them to Neonatal Resource Services, if purchased, high-risk case management, and access to Centers of Excellence network for quality and cost–efficient care.

Reproductive Resource Services

Infertility programs help reduce costs associated with infertility through clinical consulting and guidance to infertility treatment centers with superior outcomes. This helps reduce both treatment and downstream costs associated with multiple gestation pregnancies. Available for groups 3,000+ both ASO and FI.

Neonatal Resource Service (Neonatal Intensive Care)

The Neonatal Resource Services program offers onsite and telephonic case management across the nation.  There are onsite Nurses within 140 facilities in over 30 markets.  NRS helps control and reduce neonatal care costs with effective onsite and telephone case management that guides parents to high quality and efficient facilities. 

Behavioral Health

Standard Behavorial Care

Standard Behavioral Care (SBC) provides clinically effective inpatient and mental health and substance use disorder care services, focusing on individuals needing more intensive services and those with the highest clinical risk. Available to ASO groups only, any size.

Full Care Management

Full Care Management (FCM) provides a more robust approach to managing inpatient and outpatient care that focuses resources where they make the greatest impact for each member. FCM provides enhanced risk identification, early intervention, and practitioner performance monitoring.

Employee Assistance Program

Employee Assistance Program (EAP) is highly recommended as an integrated, easily accessible entry point to the behavioral health benefit — helping members make more educated proactive and positive choices about their care. When employees and their families access their EAP, they can more effectively deal with life stressors before they become bigger, more costly behavioral health or disability issues. Available for groups 500+, part of Care24 for FI.

Physical Health

Physical Health

Physical Health Solutions is comprised of programs to address chiropractic, physical & occupational therapy and complementary alternative medicine.